For an ICT Support Engineer Emigrating to Australia

Welcome to our guide on the Australian skills assessment process for an ICT Support Engineer. Before we examine the skills required to be recognised as an ICT Support Engineer it may be helpful to explain that the skills assessment is the first step of the emigration process. The skills Assessment of an ICT Support Engineer determines their eligibility to emigrate and the visa options available. Ultimately, it will affect their employment opportunities once they are in Australia.

While we appreciate that each case is unique, we always strive to secure the best possible outcome from the Skills Assessing Authorities in Australia. Experience has proven that efforts and expertise in this area are often the keys to a successful case.

Ensuring ICT Support Engineers Are In High Demand

Every skilled migrant wants to know they will be able to secure a job quickly and easily when they are in Australia. The Australian emigration system ensures that they can.

Each year, State Governments and the two territorial Governments report to the federal government on their local demand for ICT Support Engineers and if they need to bring in ICT Support Engineers from overseas to fill any potential shortage skills gaps. This report states the number of overseas an ICT Support Engineers required in the coming year to fill the skills gap within each region.

The Skills in demand are then broken down into priority lists. These lists range from those skills in high demand across the country to those skills with only limited demand within rural areas.

Curently, ICT Support Engineers are on the STSOL list. Being on this list means an ICT Support Engineer may qualify for one of the following visa streams:

• 186, 189 (PT), 190, 407, 485 (GW),491 (F), 491 (S/T), TSS (M), 494

To read more about the shortage skills list, you can visit the government website here: STSOL

Skills and Experience Required To Be an ICT Support Engineer

Before a person can be accepted in Australia as ICT Support Engineer, their qualification, skills and experience must be independently verified via a rigorous accreditation. The process ensures all skilled migrants can do their jobs to the required Australian standards.

1. Defining the job title an ICT Support Engineer:

The profession “an ICT Support Engineer” can mean something slightly different in Australia to what is referred to overseas. In “official emigration terms”, this profession is aligned within the occupation category “ICT Support Engineer” and is uniquely identified by the code 263212. This may seem weird to some people, but it is a registry system that has been in place since 2006.

2. Key Requirements for an ICT Support Engineer:

For an ICT Support Engineer to be deemed experienced down under, here are the essential skills, tasks, duties and responsibilities they must be familiar with:

General Duties:

Communication and collaboration
• Quality control and inspections
• Performance evaluation and efficiency improvement
• Data
• analytics
• and databases
• Operating procedures and processes
• Security and emergency services
• Digital technologies and electronics
• Teaching and education

Core Specialist Responsibilities:

Teach others to use computer technology
• Develop procedures for communications and data management
• Install and maintain computer equipment or software
• Develop websites or software
• Communicate and collaborate
• Develop and administer testing routines or procedures
• Test computer or software performance
• Enforce or maintain security
• Develop educational materials and programs
• ICT support
• design and management
• Manage or document operational procedure or process
• Research
• evaluate or design new technologies
• Resolve computer application or systems issues
• Operate and maintain computers
• Monitor equipment
• procedures and systems
• Improve operational performance
• Use data to inform operational decisions

Specific Tasks Associated with the Role:

Coordinate project activities with other staff or departments
• Monitor the performance of computer networks
• Troubleshoot issues with computer applications or systems
• Implement security measures for computer or information systems
• Test computer system operations to ensure proper functioning
• Create electronic data backup to prevent loss of information
• Evaluate utility of software or hardware technologies
• Resolve computer network problems
• Monitor computer system performance to ensure proper operation
• Conduct research to gain information about products or processes
• Provide technical assistance to clients or users
• Install computer hardware
• Recommend changes to improve computer or information systems
• Maintain computer hardware
• Assess network-related risks and specify recovery routines and contingency procedures
• Anticipate the organisational implications of machine learning models
• Install computer software
• Document design or development procedures
• Analyse security of systems
• network or data
• Provide technical support for software maintenance or use
• Test software performance
• Write computer programming code
• Ensure business strategies comply with information security standards
• Review computer information systems
• procedures and networks
• Provide technical support for computer network issues
• Test computer hardware performance
• Document operational activities
• Configure computer networks
• Develop specifications for computer network operation
• Resolve computer software problems
• Document network-related activities or tasks
• Modify software programs to improve performance
• Train others in computer interface or software use
• Prepare instruction manuals
• Update knowledge about emerging industry or technology trends
• Analyse data to identify or resolve operational problems
• Develop testing routines or procedures

3. The Australian eligibility criteria for an ICT Support Engineer:

Currently ICT Support Engineer’s are listed on the . This reflects the demand for the profession within Australia.

4. Emigration options:

As the profession is currently listed on the , there are places available. However, demand is high, and Australia will stop inviting further applicants to emigrate once all the places are filled.

Navigating the The Institution of Engineers Australia Skills Assessment Process

For ICT Support Engineers, the skills assessing body is “The Institution of Engineers Australia” they are often referred to as the Engineers Australia. To visit their site, follow the link: https://www.engineersaustralia.org.au

It is important to note that the primary purpose of the The Institution of Engineers Australia is to make a profit and protect their current members from migrants entering Australia, taking their members’ jobs, and driving down standards or wages.

Therefore, the Engineers Australia will often look to delay, frustrate and reject cases, preventing accreditations wherever possible, with those aims in mind.

The result of a candidate’s skills assessment is often a key factor in their success. It is vital that we secure the highest possible skills accreditation.

Find out more

Emigration law is one of the most complex areas of legislation and is continuously being adapted. By definition, emigrating to Australia is a legal process where the individual must prove their case. It is not down to the government to assist in that process. In fact, in legal terms, it is the government against whom we must win our case.

To discover more, complete our assessment form for your complimentary guide and one of our friendly experts will assess your eligibility to live and work in Australia.