For an IT Service Delivery Manager Emigrating to Australia
Welcome to our guide on the Australian skills assessment process for an IT Service Delivery Manager. Before we examine the skills required to be recognised as an IT Service Delivery Manager it may be helpful to explain that the skills assessment is the first step of the emigration process. The skills Assessment of an IT Service Delivery Manager determines their eligibility to emigrate and the visa options available. Ultimately, it will affect their employment opportunities once they are in Australia.
While we appreciate that each case is unique, we always strive to secure the best possible outcome from the Skills Assessing Authorities in Australia. Experience has proven that efforts and expertise in this area are often the keys to a successful case.
Ensuring IT Service Delivery Managers Are In High Demand
Every skilled migrant wants to know they will be able to secure a job quickly and easily when they are in Australia. The Australian emigration system ensures that they can.
Each year, State Governments and the two territorial Governments report to the federal government on their local demand for IT Service Delivery Managers and if they need to bring in IT Service Delivery Managers from overseas to fill any potential shortage skills gaps. This report states the number of overseas an IT Service Delivery Managers required in the coming year to fill the skills gap within each region.
The Skills in demand are then broken down into priority lists. These lists range from those skills in high demand across the country to those skills with only limited demand within rural areas.
Curently, IT Service Delivery Managers are on the STSOL list. Being on this list means an IT Service Delivery Manager may qualify for one of the following visa streams:
- 186, 189 (PT), 190, 407, 485 (GW),491 (F), 491 (S/T), TSS (M), 494
To read more about the shortage skills list, you can visit the government website here: STSOL
Skills and Experience Required To Be an IT Service Delivery Manager
Before a person can be accepted in Australia as IT Service Delivery Manager, their qualification, skills and experience must be independently verified via a rigorous accreditation. The process ensures all skilled migrants can do their jobs to the required Australian standards.
1. Defining the job title an IT Service Delivery Manager:
The profession “an IT Service Delivery Manager” can mean something slightly different in Australia to what is referred to overseas. In “official emigration terms”, this profession is aligned within the occupation category “ICT Managers nec” and is uniquely identified by the code 135199. This may seem weird to some people, but it is a registry system that has been in place since 2006.
2. Key Requirements for an IT Service Delivery Manager:
For an IT Service Delivery Manager to be deemed experienced down under, here are the essential skills, tasks, duties and responsibilities they must be familiar with:
General Duties:
Human resources
Communication and collaboration
Safety and hazard management
Performance evaluation and efficiency improvement
Data
analytics
and databases
Operating procedures and processes
Business operations and financial activities
Digital technologies and electronics
Teaching and education
Core Specialist Responsibilities:
Teach others to use computer technology
Operations research and management
Manage operational budgets
Manage services
staff or activities
Resolve human resources issues
Manage
monitor and undertake financial activities
Communicate and collaborate
Establish organisational policies or programs
Undertake or provide professional skill and knowledge development
Resolve computer application or systems issues
Develop operational strategies
plans or procedures
Improve operational performance
Collaborate with stakeholders
Staff performance management
Manage or document operational procedure or process
Undertake recruitment activities
Use data to inform operational decisions
Investigate equipment and systems malfunctions and failures
Procure materials
supplies
or stock
ICT support
design and management
Specific Tasks Associated with the Role:
Recruit staff
Troubleshoot issues with computer applications or systems
Maintain knowledge of current developments in area of expertise
Troubleshoot equipment or systems operation problems
Evaluate employee performance
Analyse data to determine project feasibility
Train others in cyber security issues
Develop computer or information security policies or procedures
Analyse data to inform operational decisions or activities
Prepare operational progress or status reports
Coordinate operational activities with external stakeholders
Analyse business or financial data
Determine resource needs
Confer with peers to accomplish work
Resolve operational performance problems
Resolve employee or contractor problems
Manage information technology projects or system activities
Develop operating strategies
plans or procedures
Advise customers on technical or procedural issues
Manage operations
research or logistics projects
Develop organisational goals or objectives
Manage organisational or project budgets
Recommend organisational process or policy changes
Direct organisational operations
projects or services
Procure materials
equipment or other resources
Develop organisational policies or programs
3. The Australian eligibility criteria for an IT Service Delivery Manager:
Currently IT Service Delivery Manager’s are listed on the . This reflects the demand for the profession within Australia.
4. Emigration options:
As the profession is currently listed on the , there are places available. However, demand is high, and Australia will stop inviting further applicants to emigrate once all the places are filled.
Navigating the The Speech Pathology Association of Australia Limited Skills Assessment Process
For IT Service Delivery Managers, the skills assessing body is “The Speech Pathology Association of Australia Limited” they are often referred to as the SPA. To visit their site, follow the link: https://www.speechpathologyaustralia.org.au
It is important to note that the primary purpose of the The Speech Pathology Association of Australia Limited is to make a profit and protect their current members from migrants entering Australia, taking their members’ jobs, and driving down standards or wages.
Therefore, the SPA will often look to delay, frustrate and reject cases, preventing accreditations wherever possible, with those aims in mind.
The result of a candidate’s skills assessment is often a key factor in their success. It is vital that we secure the highest possible skills accreditation.
Find out more
Emigration law is one of the most complex areas of legislation and is continuously being adapted. By definition, emigrating to Australia is a legal process where the individual must prove their case. It is not down to the government to assist in that process. In fact, in legal terms, it is the government against whom we must win our case.
To discover more, complete our assessment form for your complimentary guide and one of our friendly experts will assess your eligibility to live and work in Australia.










